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Q. Does the YCDCSS charge for the services it provides?
A. No, the YCDCSS services are free.
Q. Can the YCDCSS assist with custody and visitation issues?
A. No, the YCDCSS cannot assist with custody and visitation
issues.
Q. Can the YCDCSS provide legal advice?
A. No, The YCDCSS cannot provide legal advice. Customers are
advised that they may seek an attorney of their choice or
contact their local Family Law Facilitator to request legal
advice.
Q. Can the YCDCSS help collect child support if the absent
parent does not live in Yuba County?
A. Yes, the YCDCSS has enforcement tools that can be used if
the absent parent lives in another county, state, and sometimes
even in other countries.
Q. Do I have to be on public assistance to use the services
of the YCDCSS?
A. No, a customer does not have to be on public assistance to
use the services of the YCDCSS. The YCDCSS assists people who
are on public assistance as well as those not receiving public
assistance.
Q. What hours is the YCDCSS open?
A. The YCDCSS office
hours are Monday through Friday 8 am to 5 pm. Our call center
or phones are open Monday, Tuesday, Thursday, and Fridays from
8:30 am to noon and 1 pm – 4:30 pm. Our call center is
closed on Wednesdays.
Q. How can I contact the YCDCSS?
A. The YCDCSS is located at 5730 Packard Avenue Suite 200. The YCDCSS mailing address is PO Box
2069 Marysville, CA 95901.
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