The mission of the Yuba County Department of Child Support Services is to provide child support assistance to children in need in an efficient, effective, and professional manner. This assistance will be provided regardless of the custodial status or financial position of the parents of these children. It is hoped that through the establishment and enforcement of child support orders, a sense of parental responsibility will be fostered which will serve to enhance the lives of the children of our county.

Programs and Services:
Location of Absent Parents Establish Paternity Establish Child Support and Medical Support Orders Enforce Child Support and Medical Support Orders Collect and Distribute Child Support Payments

California State Disbursement Unit

What you need to know

California’s child support program made some important changes that makes it easier for families to get their support payments, and gives parents who pay support more payment options. If you are a family receiving support payments or a parent making support payments, there is information available below to help you utilize and access the State Disbursement Unit (SDU), their services, and their website.

SDU Employer Pamphlet (PDF 634K)

SDU Customer Q.A. (282k)

Information on State of California Electronic Paycard from Bank of America (PDF 411k)

Information on Credit Card Payment Options (PDF 29k)

Useful Links:

Customer Relations Unit Outreach Events for 2008

CASES System documents:

CASES Interactive Voice Response system brochure (PDF, 817K)

Child Support Handbook:

http://www.childsup.ca.gov/cshandbook.asp

Ombudsperson Program:

http://www.childsup.ca.gov/program/ombudsperson/

Complaint Resolution Program:

http://www.childsup.ca.gov/complaints.asp

State Child Support FAQ's:

http://www.childsup.ca.gov/faq.asp

Frequently Asked Questions:

Q. Does the YCDCSS charge for the services it provides?
A. No, the YCDCSS services are free.

Q. Can the YCDCSS assist with custody and visitation issues?
A. No, the YCDCSS cannot assist with custody and visitation issues.

Q. Can the YCDCSS provide legal advice?
A. No, The YCDCSS cannot provide legal advice. Customers are advised that they may seek an attorney of their choice or contact their local Family Law Facilitator to request legal advice.

Q. Can the YCDCSS help collect child support if the absent parent does not live in Yuba County?
A. Yes, the YCDCSS has enforcement tools that can be used if the absent parent lives in another county, state, and sometimes even in other countries.

Q. Do I have to be on public assistance to use the services of the YCDCSS?
A. No, a customer does not have to be on public assistance to use the services of the YCDCSS. The YCDCSS assists people who are on public assistance as well as those not receiving public assistance.

Q. What hours is the YCDCSS open?
A. Currently the YCDCSS is open Monday - Friday 8 am to 5 pm.

Q. How can I contact the YCDCSS?
A. The YCDCSS is located at 5730 Packard Avenue Suite 200. The YCDCSS mailing address is PO Box 2069 Marysville, CA 95901.

Child Support Services • 5730 Packard Ave., Suite 200, Marysville, CA 95901 • (530)749-6000 • Fax: (530)634-7654

General Comments/Contact