Director of Child Support Services
Marysville, CA 95901
Fax: (530) 634-7654
The mission of the Yuba County Department of Child Support Services (YCDCSS) is to provide child support assistance to children in need in an efficient, effective, and professional manner. This assistance will be provided regardless of the custodial status or financial position of the parents of these children. It is hoped that through the establishment and enforcement of child support orders, a sense of parental responsibility will be fostered which will serve to enhance the lives of the children of our county.
Programs and Services:
- Location of Absent Parents
- Establish Paternity
- Establish Child Support and Medical Support Orders
- Enforce Child Support and Medical Support Orders
- Modify Existing Child Support Orders
- Collect and Distribute Child Support Payments
Attention - Important Notice for November and December 2021
The California Department of Child Support Services computer system continues to experience statewide computer system issues and connectivity problems stemming from a November 12th system wide update.
Customer Service Survey:
We want to know how we are doing and whether the services our staff provides are timely, responsive, and helpful. Thank you for taking the time to help us with that. We have a short survey designed to obtain information from you that will help us to do our jobs better. Your time and effort are greatly appreciated.
California State Disbursement Unit (SDU):
What you need to know:
California’s child support program made some important changes that makes it easier for families to get their support payments and gives parents who pay support more payment options. If you are a family receiving support payments, a parent making support payments, or an employer garnishing an employee’s wages on behalf of a child support agency, there is information available to help you utilize and access the State Disbursement Unit (SDU), their services, and their website. For additional information, please click on the SDU website link listed below or call (866) 901-3212.
SDU Website is: www.casdu.com
Save Time with Six Convenient Ways to Pay Child Support!
* Online 24/7 * By Phone * By Mail * MoneyGram and PayNearMe at Various Retail Outlets * In Person at the KIOSK *
We are no longer able to accept payments of any type at our reception window
Learn more about your payment options by reading the "Paying Child Support Just Got a Little Easier" flier Click Here
New Mobile Friendly Customer Connect Website Welcome to Customer Connect
Debt Reduction Program (formerly known as the Compromise of Arrears Program or COAP Program) Click Here
California Department of Child Support Services Website
Statewide Online Application for Child Support Services
California Department of Child Support Services - FAQs
California Department of Child Support Services - Ombudsperson and Complaint Resolution Program
Employer Resource Center
Military Specific Services
Frequently Asked Questions:
Q. Does the YCDCSS charge for the services it provides?
A. There is no fee to open a case with our office, but a $35 annual fee may be charged if the case meets certain criteria.
Q. Can the YCDCSS assist with custody and visitation issues?
A. No, the YCDCSS cannot assist with custody and visitation issues.
Q. Can the YCDCSS provide legal advice?
A. No, The YCDCSS cannot provide legal advice. Customers are advised that they may seek an attorney of their choice or contact their local Family Law Facilitator to request legal advice.
Q. Can the YCDCSS help collect child support if the absent parent does not live in Yuba County?
A. Yes, the YCDCSS has enforcement tools that can be used if the absent parent lives in another county, state, and sometimes even in other countries.
Q. Do I have to be on public assistance to use the services of the YCDCSS?
A. No, a customer does not have to be on public assistance to use the services of the YCDCSS. The YCDCSS assists people who are on public assistance as well as those not receiving public assistance.
Q. Does the child have to be living in MY home to use the services of the YCDCSS?
A. No, either party (the person paying support or the person receiving support) can request our services as long as the child resides in our County.
Q. Where can I get additional information about the child support process?
A. The California Department of Child Support Services website will provide the most up to date information about the California child support process. Their website address is: https://childsupport.ca.gov . Here is a link to their website. California Department of Child Support Services Website
Q. What hours is the YCDCSS open?
A. The YCDCSS office hours are Monday through Friday 8 am to 5 pm. Our call center or phones are open Monday through Friday 8 am to 4:45 pm.
Q. How can I contact the YCDCSS?
A. The YCDCSS is located at 5730 Packard Avenue Suite 200 in Marysville. The YCDCSS mailing address is PO Box 2069 Marysville, CA 95901. Call (866) 901-3212. Fax (530) 634-7654.