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Child Support Services

Child Support Services
Tina Taylor
Director of Child Support Services
5730 Packard Avenue Suite 200
Marysville, CA 95901
Call: (866) 901-3212
Fax: (530) 634-7654

Mission Statement:
The mission of the Yuba County Department of Child Support Services (YCDCSS) is to provide child support assistance to children in need in an efficient, effective, and professional manner. This assistance will be provided regardless of the custodial status or financial position of the parents of these children. It is hoped that through the establishment and enforcement of child support orders, a sense of parental responsibility will be fostered which will serve to enhance the lives of the children of our county.

Programs and Services:

  • Location of Absent Parents
  • Establish Paternity
  • Establish Child Support and Medical Support Orders
  • Enforce Child Support and Medical Support Orders
  • Modify Existing Child Support Orders
  • Collect and Distribute Child Support Payments

Customer Service Survey:

We want to know how we are doing and whether the services our staff provides are timely, responsive, and helpful. Thank you for taking the time to help us with that. We have a short survey designed to obtain information from you that will help us to do our jobs better. Your time and effort are greatly appreciated.

Take The Survey Here or En español


 California State Disbursement Unit (SDU):

What you need to know:
California’s child support program made some important changes that makes it easier for families to get their support payments and gives parents who pay support more payment options. If you are a family receiving support payments, a parent making support payments, or an employer garnishing an employee’s wages on behalf of a child support agency, there is information available to help you utilize and access the State Disbursement Unit (SDU), their services, and their website. For additional information, please click on the SDU website link listed below or call (866) 901-3212.

SDU Website is: www.casdu.com


 Save Time with Six Convenient Ways to Pay Child Support!

* By Phone * By Mail * Online 24/7 * MoneyGram and PayNearMe at Various Retail Outlets * In Person at the KIOSK *
Learn more about your payment options by reading the "Paying Child Support Just Got a Little Easier" flier  Click Here


New Mobile Friendly Customer Connect Website Welcome to Customer Connect


 Compromise of Arrears Program (COAP) Help Reducing Your Child Support Debt


 Useful Links:

 California Department of Child Support Services Website 

 Statewide Online Application for Child Support Services

 California Department of Child Support Services - Child Support Handbook
 
 California Department of Child Support Services - FAQs 

 California Department of Child Support Services - Ombudsperson and Complaint Resolution Program   
 
 Employer Resource Center

 Military Specific Services

 California Department of Child Support Services Strategic Plan 2015 – 2019


Frequently Asked Questions:

Q. Does the YCDCSS charge for the services it provides?
A. There is no fee to open a case with our office, but a $25 annual fee may be charged if the case meets certain criteria.

Q. Can the YCDCSS assist with custody and visitation issues?
A. No, the YCDCSS cannot assist with custody and visitation issues.

Q. Can the YCDCSS provide legal advice?
A. No, The YCDCSS cannot provide legal advice. Customers are advised that they may seek an attorney of their choice or contact their local Family Law Facilitator to request legal advice.

Q. Can the YCDCSS help collect child support if the absent parent does not live in Yuba County?
A. Yes, the YCDCSS has enforcement tools that can be used if the absent parent lives in another county, state, and sometimes even in other countries.

Q. Do I have to be on public assistance to use the services of the YCDCSS?
A. No, a customer does not have to be on public assistance to use the services of the YCDCSS. The YCDCSS assists people who are on public assistance as well as those not receiving public assistance.

Q. What hours is the YCDCSS open?
A. The YCDCSS office hours are Monday through Friday 8 am to 5 pm. Our call center or phones are open Monday through Friday 8 am to 4 pm.

Q. How can I contact the YCDCSS?
A. The YCDCSS is located at 5730 Packard Avenue Suite 200 in Marysville. The YCDCSS mailing address is PO Box 2069 Marysville, CA 95901. Call (866) 901-3212. Fax (530) 634-7654.